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This page is a placeholder Privacy Policy for Voicy ("we", "us"). It describes, in general terms, how we collect, use, store, and protect information when customers use our AI receptionist and phone agent services at voicyagent.com. Customers should replace this content with a policy reviewed by qualified legal counsel before going live.
We process phone call audio, transcripts, caller phone numbers, and related metadata that our customers configure Voicy to handle. We may also process business contact information, billing details, and account credentials for our customers.
Information is used to answer calls, qualify leads, book appointments, generate summaries, and deliver those results to customer systems (CRMs, calendars, email, SMS). We also use aggregated, de-identified data to improve service quality.
Voicy is an AI-powered communication service. Calls may be recorded, transcribed, or otherwise processed according to the customer's configuration and applicable federal, state, and local laws. Customers are responsible for providing appropriate notice and obtaining any required consent from callers.
Questions? Email info@voicyagent.com.